FAQ

Yes, depending on the product:

• For low-pressure products: a low-pressure regulator and a butane hose are required.
• For high-pressure products: a high-pressure regulator and a propane hose are required.

To return a product, you must follow the RMA (Return Merchandise Authorization) process:

1. Fill out the return request on the website or send an email to info@calfergas.gr
2. You will receive an RMA return number.
3. Send the product to the address provided, in its original packaging with the proof of purchase.

Returns are handled in accordance with the company’s Return Policy.

Yes, all products are certified and carry CE markings, in compliance with European regulations.

Yes, all products are covered by a 2-year statutory warranty for manufacturing or functional defects.
The warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.